
Frequently Asked Questions |
Q: Is Alistrol available in retail stores? A: No. Alistrol is only available exclusively online and by phone. In addition, select distributors do market and sell our product within the United States, Australia and the U.K. Q: What is Alistrol? A: Alistrol is a patented, proprietary blend of natural ingredients that have been used for centuries to help support healthy blood pressure. Use Alistrol everyday to help maintain healthy circulation and support cardio-vascular health. Time-tested for safety, the herbal extracts in Alistrol have no known side effects. Q: What are some of the health benefits of Alistrol? A: The health benefits of Alistrol are as follows-
A: We get all of our ingredients from reputable suppliers who test and re-test their products according to Good Manufacturing Practices. Many of our ingredients are organic which we incorporate into our formulas. We take our products too, and like you we want only the best and safest. Q: Is your ordering system secure? A: Yes. Our ordering page and shopping cart software are encrypted with an up-to-date SSL certificate, meaning that you can shop safely without risking any of your personal information. Q: When can I expect to receive my products? A: Please allow 3 - 5 business days for US and Canadian orders and 7 -10 days for international orders, from the day you order to delivery. Q: What if I'm not satisfied with the products? A: We are so confident in the effectiveness of our product that should you for whatever reason not be completely satisfied, we will provide a full refund minus shipping and handling within 30 days of invoice. Q: Can I take these products if I am on medication? A: It's always a good idea to consult with your physician or health care provider before starting any new exercise, nutrition or supplementation program, particularly if you suffer from any medical condition or regularly use prescription or over-the-counter medications. But yes, it is safe to take Alistrol with your prescribed medication. Q: How many Alistrol capsules do I take? A: Take 3 capsules on an empty stomach 2 times a day. Q : Which countries do you ship to? A: We ship to most English-speaking countries in the world, including the United States, Canada, United Kingdom, Ireland, Australia, New Zealand and South Africa to name a few. If you are unsure whether or not we can ship to your country, please contact us before placing your order and we can tell you. Q: What name will appear on my credit card statement? A: Your credit will be discreetly billed as "Alistrol". Q: Is shipping discreet? A: Yes. Your order will be securely and discreetly packaged in a plain package. For your privacy, nothing will be written on the package that identifies the contents in any manner. Q: Do I have to pay any sales tax? A: No, you will not be asked or required to pay any sales tax on your order unless you live in Canada. Canadian residents must pay 12% H.S.T. Q: Is shipping free? A: No. Shipping in Canada and the United States is $ 14.95 USD and the rest of the world is $29.95 USD. Q: Can you ship to Post Office (P.O.) Boxes? A: Yes, we can ship to P.O. Boxes. Q: Can you ship to APO/FPO military addresses? A: Yes, we can ship to any APO or FPO address. Q: Do you offer an Auto Ship Program? A: After you have placed your 1st order with us, you will be given an opportunity to place your future orders on our “Alistrol Auto Ship Program”. The “Alistrol Auto Ship Program” works by sending you product every 30 days automatically. You also receive FREE SHIPPING which saves you even more money. All you have to do is call TOLL FREE: 1-800-503-7642 and request to join the “Alistrol Auto Ship Program”. Q: What is your privacy policy? A: We will not release your personal information to any third parties. We do not Spam, or send unsolicited bulk email, and your email will never be sold to any party. We believe that customer confidentiality is of utmost importance when doing business anywhere. Rest assured that ALL your information is safe with us. Q: Which Credit Cards or Debit Cards do you take? A: Accepted credit cards are Visa, MasterCard and Paypal. We accept both credit and debit cards. At this time we do not accept the European Maestro Card. Q: How come you don't have any free trials? A: 99% of all "free trials" are not really "free". If they were free then why do they still ask you for your credit card information? Because after you get the "free sample", they will charge you the full price of the item within 30 days. Then each month they will keep charging your credit card and send you product you probably don't even want. This is how they make money. Q: Why should I purchase from you? A: Fast shipment, in-stock product, great customer service, and low prices. Also, Alistrol is the only natural supplement to lower high blood pressure that has had a clinical study performed on its proprietary blend of ingredients. Other supplements selling online don’t offer you such assurances. Q: How can I get a hold of you? A: The quickest and most effective method is to email us at customerservice@alistrol.com. In addition, you may speak with our friendly and courteous customer care representative’s by calling TOLL FREE: 1-800-503-7642. Q: What kind of invoice will I receive? A: The only invoice/receipt you will receive is the one you receive on the final page confirming your order. You should print this invoice for your records. You will also receive a copy of this receipt in your email. Q: How long before I will receive my order? A: Once your order is confirmed and processed, we ship on the next business day. Within the United States and Canada, it takes approximately three to five business days to arrive; and for International orders, it takes between seven and ten business days depending on Customs. Q: What if I miss a dose? A: Since Alistrol is not a drug, it is not a problem if you miss a dose. If you forget to take it in the morning, just take it later in the day when you remember. If you forget completely, just take the next day's dose in the morning before breakfast. There is no need to 'double-up' in an attempt to catch up. Q: Do you offer a guarantee? A: Yes, absolutely! We have a satisfaction guarantee, 30-day trial period. If you do not like the product for whatever reason, you may return it for a full refund minus Shipping and Handling charges. Customers, wanting to return product, must also ship the used or unused bottles back to our headquarters. Address. Returns Dept: Suite 345. 125A-1030 Denman St. Vancouver, BC V6G 2M6. |