Shipping Policy
Shipping Policy
Thank you for visiting and shopping at CLE Holistic Health. Following are the terms and
conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00PM are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
United States: 5-7 business days (not including weekends) - FREE shipping on your first order (applied automatically), then $19.95 per order (any pack size)
Canada: 5-7 business days (not including weekends) - FREE shipping on your first order (applied automatically), then $19.95 per order (any pack size)
International (Outside US & Canada): 7-10 business days (not including weekends) - flat fee per order: United Kingdom $75, Denmark $100, Australia $150, all other countries $39.95
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
CLE Holistic Health is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
CLE Holistic Health is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
You can return unopened, unused products in their original condition and packaging within 90 days of receiving your order. Opened, used, or customer-damaged products are not eligible for a refund.
Request your Return Authorization Number by emailing info@cleholistichealth.com with a detailed reason for the return and pictures or a video of the product that supports your reason.
Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.
To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.
Once we receive and inspect your package, your refund will be issued to your original method of payment (shipping and handling charges are not refunded). A refund receipt will be emailed to the email address you used when making your original purchase.
Our Return Policy provides more detailed information about options and procedures for returning your order.
