Terms Service

Terms of Use

Effective Date: May 31st, 2026

Welcome to Alistrol.com, operated by CLE Holistic Health (“Company,” “we,” “us,” or “our”). By accessing or purchasing products from this website, you agree to the following Terms of Use. Please read them carefully before using this website or placing an order.

 

1. Acceptance of Terms

By using this website, purchasing products, or accessing any services provided through Alistrol.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use, our Privacy Policy, Shipping Policy, and Return Policy.

If you do not agree with these Terms, you must discontinue use of this website immediately.

 

2. Health Disclaimer

Products sold on Alistrol.com are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Statements made on this website have not necessarily been evaluated by Health Canada, the FDA, or any other regulatory authority unless expressly stated.

Customers should consult with a licensed healthcare professional before using any supplement product, especially if pregnant, nursing, taking medication, or managing a medical condition.

Individual results may vary.

 

3. Product Information

We make every effort to ensure product descriptions, pricing, images, and ingredient information are accurate. However, we do not guarantee that all information on this website is error-free, complete, or current.

We reserve the right to correct errors, inaccuracies, omissions, or update information at any time without prior notice.

 

4. Orders & Payment

By placing an order, you confirm that:

  • You are legally authorized to use the payment method provided
  • The information submitted is accurate and complete
  • You are at least 18 years of age

We reserve the right to refuse, cancel, limit, or reject any order at our sole discretion, including suspected fraudulent or unauthorized transactions.

 

5. Shipping & Delivery

Orders are processed and shipped from Vancouver, British Columbia, Canada.

Estimated shipping timelines are provided for convenience only and are not guaranteed.

Once an order has been transferred to the shipping carrier and tracking information has been issued, responsibility for delivery timing, carrier delays, customs inspections, border processing, import procedures, weather disruptions, lost packages, or international clearance delays passes to the carrier.

International customers are solely responsible for:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • Local regulations and import compliance

CLE Holistic Health and Alistrol.com are not responsible for delays caused by customs authorities, shipping carriers, or events outside our reasonable control.

Customers are responsible for ensuring the shipping address entered at checkout is accurate and complete.

 

6. Return & Refund Policy

We offer a 90-day return policy from the confirmed delivery date.

To qualify for a return:

  • Products must be unopened, unused, sealed, and in original resalable condition
  • Return requests must be submitted within 90 days of confirmed delivery
  • Proof of purchase and order information must be provided
  • Customers must receive return authorization from CLE Holistic Health prior to returning any item

The following are strictly non-refundable:

  • Opened or used products
  • Products returned without authorization
  • Shipping and handling charges
  • Customs duties, import taxes, brokerage fees, or border charges
  • Promotional items, complimentary products, or clearance items

CLE Holistic Health and Alistrol.com reserve the right to deduct reasonable processing, administrative, inspection, restocking, handling, and transaction-related fees from any approved refund where permitted by applicable law.

Customers are solely responsible for all return shipping expenses and assume responsibility for ensuring returned products are properly packaged and delivered.

Refunds are processed only after returned items have been received, inspected, and approved.

CLE Holistic Health reserves the right to deny returns or refunds that do not comply with this policy.

 

7. Chargebacks & Payment Disputes

Customers agree to contact CLE Holistic Health customer support prior to initiating any chargeback, payment dispute, claim, reversal, or unauthorized transaction report.

By placing an order through Alistrol.com, customers expressly acknowledge and agree to the published Terms of Use, Shipping Policy, and Return Policy, including all conditions related to delivery timelines, customs delays, opened product restrictions, and refund eligibility.

Customers further acknowledge that:

  • Product dissatisfaction, delayed results, individual product response, customs inspections, carrier delays, international border processing, or misunderstandings of the return policy do not constitute valid grounds for a chargeback
  • Tracking confirmation, delivery confirmation, customer communication records, website policy acceptance, and order confirmation records may be submitted as evidence in response to any dispute
  • Fraudulent, abusive, or bad-faith chargebacks may result in denial of future purchases, account restrictions, recovery actions, collection proceedings where permitted by law, and submission of evidence to payment processors and financial institutions

CLE Holistic Health reserves the right to dispute all unjustified chargebacks to the fullest extent permitted by applicable law.

Nothing in these Terms limits any consumer rights that cannot legally be waived under applicable law.

 

8. Limitation of Liability

To the fullest extent permitted by applicable law, CLE Holistic Health, Alistrol.com, its directors, officers, employees, affiliates, suppliers, and partners shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Delayed shipments
  • Customs or border delays
  • Product misuse
  • Allergic reactions or sensitivities
  • Individual dissatisfaction with product results
  • Carrier-related losses or delays

Our maximum liability shall not exceed the amount paid by the customer for the product purchased.

 

9. No Guarantee of Results

Due to biological differences, lifestyle factors, medical history, compliance, and other variables, we do not guarantee specific outcomes or results from the use of any product.

Testimonials and reviews represent individual customer experiences and are not guarantees of future results.

 

10. Intellectual Property

All website content including text, branding, graphics, product names, logos, formulations, videos, images, and design elements are the intellectual property of CLE Holistic Health unless otherwise stated.

Unauthorized reproduction, distribution, or use is strictly prohibited.

 

11. Website Use Restrictions

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security or operations
  • Submit false information
  • Abuse promotions or discounts
  • Engage in fraudulent purchasing activity

We reserve the right to terminate access to users who violate these Terms.

 

12. Governing Law

These Terms shall be governed by and interpreted under the laws of the Province of British Columbia and the laws of Canada applicable therein.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada.

 

13. Changes to Terms

We reserve the right to update, modify, or replace these Terms of Use at any time without prior notice.

Continued use of this website following any changes constitutes acceptance of the revised Terms.

 

14. Contact Information

CLE Holistic Health Returns Department 125A-1030 Denman St. Suite 345 Vancouver, BC V6G 2M6 CANADA Website: www.alistrol.com Email: info@cleholistichealth.com